Privacy Policy

1. Introduction & Organizational Overview

Moksh Ichha Purti Shiv Dham(“we,” “our,” “us,” or the “Dham”) is a spiritual and religious mandir institution dedicated to Vedic traditions, including the 1.25 Lakh Narmadeshwar Shivling Maha Sankalp, daily devotional pujas, Gau Seva, and Annadan Seva.

We are committed to respecting the privacy and confidentiality of our devotees, donors, and website visitors. This policy outlines our practices regarding data collection, transmission, and protection in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We only collect personal information that you voluntarily provide when interacting with our platform, booking a sankalp, or making a donation:

3. How We Use Your Information

The information provided by devotees is utilized exclusively for genuine religious, spiritual, and administrative purposes:

• 1Spiritual Sankalp & Pooja Execution: To recite your Name and Gotra during the sacred 1.25 Lakh Narmadeshwar Shivling rituals and dedicated sevas.
• 2Receipts & Confirmations: To issue official donation receipts, contribution acknowledgments, and transaction confirmations.
• 3Devotee Support & Communication: To send updates, darshan timings, or resolve any payment queries via WhatsApp, SMS, or Email.
• 4Legal & Statutory Compliance: To maintain mandatory accounts and donation records in accordance with Indian trust and taxation regulations.

4. Data Sharing & Third-Party Service Providers

We hold your trust sacred. We do not sell, rent, commercialize, or trade your personal information with third-party marketers.

Information is disclosed only to the extent strictly necessary to the following trusted providers:

• Payment Aggregator (Razorpay): To authenticate, authorize, and securely process online donations and sankalp fees.
• Communication Service Providers: Encrypted messaging APIs (such as WhatsApp Business and SMS gateways) to transmit your digital receipts and sankalp updates.
• Legal & Regulatory Authorities: Where required by applicable Indian law, judicial order, or governmental authority.

5. Cookies & Automated Data Collection

Our website may utilize standard session cookies to enhance navigation and website responsiveness. These cookies do not store personally identifiable data and can be disabled through your browser settings without affecting core website accessibility.

6. Data Security Measures

We implement comprehensive administrative, technical, and physical safeguards to protect devotee data against unauthorized access, loss, or misuse:

• HTTPS / TLS encryption across the entire website for secure data transmission.
• Restricted internal access to donation and sankalp records, limited only to authorized temple administrators.
• Integration with Razorpay's PCI-DSS compliant infrastructure for all financial workflows.

7. Devotee Rights & Data Retention

Devotees have the right to request review, correction, or updating of their contact information recorded with us. To update your details, please contact us via phone or WhatsApp. We retain donation and transaction records for the duration required by applicable statutory accounting and tax compliance laws.